Extra Space Storage Returns

THINGS TO TRY BEFORE CONTACTING US:
You've been redirected to the contact page because your Extra Space Single Sign-On (SSO) failed.

Please make sure that you are signed into your personal Extra Space SSO account (example: 350123456789@extraspace.com or myname@extraspace.com) and not a facility account.
Log out and back into your Extra Space sso account and make a second attempt to access the store.
Reset your SSO login password.
If you are a new employee, it may take a couple days to get added to our system. Try back in a few days.
Contact Extra Space support.
Bypass Extra Space single sign-on.
- To access the store directly without using single sign-on, go to the Lost Password page and follow the steps to create your own password.
If you still can't access the store, please contact us by using the form below.

Return Policy

Uniform items may be returned within 30 days of receipt, only if they have not been worn or washed. Discontinued items cannot be returned. Once your return has been received and processed, the returned dollar amount will be entered back into your allowance so that you can place a new order.

If you meet the requirements listed above, you can go to the FedEx Return Shipping Labels (click here) page to get your return shipping label. Please make sure that you complete the required fields, including the Order Number that you ordered the product(s) on, and include a printed copy of your original order confirmation with your product(s). When you submit the form, you will get an email with your RMA# and further instructions on how to complete the return.

If you have any further questions, you can use the contact form below, or the general form on the Contact Us page.